Every complaint tracked. Every worker verified. Every fix proven.

Hospital maintenance, digitalised. Complaints raised in seconds. Workers notified instantly. OTP-verified attendance on the spot. Cross-visibility for staff, superintendents, and administration.

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Live in a Government Medical College Hospital, Tamil Nadu·DPIIT-recognised startup
3 Ward 3 ▾ Raise Memo 1. Raise 2. Track Enter OTP 3. Verify

How things work today — and how we change that.

Paper chits, missed calls, and hoping someone shows up. MemoTrack makes every step visible.

Before MemoTrackWith MemoTrack
Paper chit carried 700m+ to the RMO officeComplaint raised in seconds, right from the ward
3–7 days before a worker even sees itInstant push notification to the right worker
No proof anyone actually showed upOTP verified at the exact location
Same complaint written 3 times by 3 shiftsOne memo, one thread, full history
Administration has zero visibilityReal-time dashboard across every block

One flow, start to finish.

Five steps, each logged and time-stamped.

01
Log the complaint
Ward staff fills in block, floor, ward, and the type of issue. Done in under a minute.
02
Worker gets notified
A push alert goes out to available workers who can handle that trade.
03
Show up, scan in
Ward staff share a one-time code when the worker arrives. No code, no check-in.
04
Voice update
Worker speaks a status note in Tamil or English — no typing required.
05
Close it with proof
Ward staff enter a second code to confirm the fix. That closes the complaint — for good.

The right worker hears about it fast.

From complaint logged to worker notified — in seconds.

Live notifications enabled
3s

Average time from complaint logged to first worker notified. No paper trail, no walking across floors, no middle-man.

Workers hear about it the moment it's logged.

New Memo · Electrical
Ward 4 · Floor 2 · Faulty switchboard
just now
New Memo · Plumbing
OPD Block · Floor 1 · Leaking tap
12s ago
Memo #251 · Completed
TOTP verified by Staff Nurse
1m ago

You can't check in without showing up.

Ward staff generate a one-time code at the bedside. The worker has to be there in person to get it.

Attending TOTP · Memo #247
—— ——
✓ Attendance confirmed

The code is generated on-site. It expires quickly and can only be shared in person.

Update the complaint by speaking.

Workers dictate in their own language — no forms, no typing, no delays.

தமிழ்
മലയാളം
ಕನ್ನಡ
తెలుగు
मराठी
বাংলা
हिन्दी
English
"The broken pipe has been replaced with a new tap"

Complaint Completions, PROVEN.

The same person who raised the issue confirms the fix. No self-reporting.

01
Worker arrives on-site
Ward staff share the first one-time code
02
Job finished
Worker speaks an update into the app
03
Closed by the same person who opened it
Ward staff enter the second one-time code to confirm

Everything in one place, no calls needed.

Supervisors can check the status of any complaint at a glance — open, in progress, or closed with proof.

COMPLAINT BLOCK WORKER STATUS Fan not working, W3 Medicine Electrician Ongoing Leaking pipe, W7 RCH Plumber Pending AC repair, W1 Trauma Electrician Done COMPLAINTS BY BLOCK Medicine RCH Trauma Surg OG Electrician · Block A 3 active · 1 completed today

What changes when MemoTrack runs your hospital

Not another app for your staff to learn — a clearer view of your hospital for you to run.

No more chasing workers

You see who's working on what — right now. No phone calls, no guesswork. Every complaint is logged, routed, and tracked in real time.

No more word-of-mouth fixes

Not their claim — your staff's confirmation. OTP verification proves the worker showed up and finished. Every fix on record.

No more blind spots

Make decisions with evidence, not assumptions. Block-wise, ward-wise, floor-wise data. See where problems cluster.

Built For

Government hospitals, medical colleges, specialty centers, and private clinics.

Government Hospitals

Multi-block facilities with hundreds of daily footfalls. Paper-to-digital transformation at scale.

Multi-tenantHierarchy approvalVoice input

Medical Colleges

Teaching hospitals with multiple departments and complex approval chains.

Role-based accessInter-team taggingCSV export

Specialty Centers

High-acuity environments where every maintenance issue directly impacts patient care.

Push notificationsReal-time dashboardNo feature paywalls

Private Clinics

Lean teams needing quick setup with full accountability and no IT overhead.

28-day onboardingSMS OTP loginMobile-first
On-premises training
Our team comes to you
24/7 support
Round-the-clock on call
Lifelong maintenance
One-time setup, always updated
Live in a govt. medical college hospital | DPIIT-recognised startup | Specialty · Government · Medical College · Clinics

About MemoTrack

Most hospital software are built by developers who understand technology but not hospitals. MemoTrack derived as a strategy from the ground level — shaped by the one who works in the hospital, saw the problems in practice and applied with technical skill to build a product that achieved measurable success in real time.

Who We Are

Centre for Research and Innovation in Health Tech (CRIHT)

A unit of Yauvana Yaazh Aayvagam Private Limited

We are a healthcare technology company based in Tamil Nadu, building applied software for hospitals, medical colleges, and clinical practitioners. Our work spans hospital operations, clinical education, patient records, nutrition management, and AI-enabled healthcare tools.

We do not build generic software and adapt it for hospitals. We build for hospitals first, and nothing else. Our products are designed for Indian conditions — and built to global quality standards, with instant scalability for international deployment.


The Founder

Dr. R K Ramanan

Dr. R K Ramanan, MBBS., MMST (IIT Kharagpur)

MBBS, Master's in Medical Science and Technology from IIT Kharagpur — the first physician-scientist training program of its kind in India. He assesses clinical workflows as a practising doctor, architects technical solutions as an IIT-trained engineer, and understands hospital realities from working inside them. Every product CRIHT builds carries that combined perspective.


What We Build

MemoTrack
Live · GeM listing in progress
Hospital maintenance ticketing with verified completions. Ward staff raise a location-precise complaint in under a minute. The right maintenance worker is notified instantly. A one-time code proves the worker arrived. A second code — provided by the ward, not the worker — proves the work is genuinely done. The only hospital maintenance platform with dual TOTP verification at its core.
INNOVDOC
Live
AI-powered clinical education for medical students, residents, and healthcare practitioners. Offline and online capable. Developed and delivered in collaboration with recognised academics and AI practitioners — built for institutions with variable connectivity and diverse regional learning needs.
Clinical Diet Management System
In Development
Built specifically for specialty, multi-bedded hospitals that manage large volumes of patients with complex dietary requirements. Generates individualised, clinician-validated diet charts at scale — designed to replace manual dietitian workflows across wards, OPDs, and ICUs without reducing clinical oversight.
Blockchain-Enabled Patient Health Records
In Development
A decentralised, tamper-proof patient record system — designed to give patients, clinicians, and institutions a permanent, verifiable, and portable health record that no single system owns. Built for both public and private hospital networks.
VR for Clinical Education and Telemedicine
In Development
Immersive virtual reality environments for clinical simulation, procedural training, and telemedicine consultation — enabling remote clinical interaction, specialist mentoring across geographies, and hands-on training without physical presence.

Our Principles

🔓No feature paywalls

Every hospital gets every feature on every plan. Voice input, verification systems, real-time dashboards, and administrative tools are not premium additions.

🌍Multi-language, globally deployable

Multi-language voice input. SMS OTP authentication that works without smartphones. Offline-capable where needed. Built for variable connectivity and shift-based workforces.

Global quality standard

Every product is built to international benchmarks — not a localised workaround, but a product that can stand beside global-market alternatives.

Built to run continuously

Hospitals operate 24 hours a day. Downtime is not an inconvenience — in a clinical environment, it is a safety event. Every product is built and maintained with that standard.


Recognition

DPIIT-Recognised Startup
Department for Promotion of Industry and Internal Trade
Government of India
MSME Registered
Ministry of Micro, Small and Medium Enterprises
Government of India
GeM Listing
In Progress
Grievance Management System Software, Government e-Marketplace

Contact

For product demos, implementation discussions, or custom software development enquiries, reach us on WhatsApp at +91 88 38 602 384 or email memotrack.criht@gmail.com.

1,710 Unique Stories

Real data from a live government medical college hospital in Tamil Nadu. Every number here represents an actual complaint raised, tracked, and resolved using MemoTrack.

1,710
Total memos raised
3.3 hrs
Avg. attendance time
96%
Faster than paper
8+
Blocks connected

Key Findings

377
Memos in month one
Ward nurses adopted instantly — no training needed. Every complaint raised is duly attended.
915
Memos in 2025
First full year of deployment. Consistent usage across all blocks with zero drop-off.
538
Memos in 2026
Latest data. Growth continues as more wards and departments onboard the platform.
100%
Wards connected
Every ward in the hospital is now live on MemoTrack. No department left on paper.

Top Responders by Volume

Manikandan
101
Dhamodaran
57
Barani
41
Barathi
41
G Srinivasan
35

What's Ahead

Ready acceptance by staff

377 memos raised in month one. Ward nurses adopted it instantly — no training needed.

Administrative ease

Real-time dashboard monitoring, Excel exports, daily filterable reports — decisions backed by data.

Deploy across Tamil Nadu

1,710 unique stories prove the model. Ready for state-wide deployment.

Want the full report?

We'll walk you through the complete data — block-wise breakdowns, trade-wise analysis, attendance timings, and completion rates — in a 30-minute demo.

Book a Demo →

Want to see how it works?

Book a short demo and we'll show you the whole flow — from logging a complaint to closing it with proof.

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reach us on+91 88 38 602 384